In this conversation, Ankit Jain, Co-Founder & CEO of Infinitus, discusses with Peeyush Upadhyay, Managing Partner at Pekamiar, the importance of vulnerability in leadership, the need to focus on people rather than titles in startups, and the journey of a serial entrepreneur transitioning from founder to investor. He emphasizes the significance of understanding customer needs and the potential of healthcare technology, particularly in automating communication processes. The discussion highlights the challenges and opportunities in scaling a business while maintaining a strong company culture. In this conversation, Ankit shares Infinitus' journey from identifying a significant problem in healthcare to building a product that addresses it. He, then, touches upon the evolution of their Technology, and the importance of a diverse founding team, highlighting how COVID-19 accelerated their mission. The conversation also delves into the company's culture, values, and the significance of defining success beyond mere numbers. Ankit delves into the intersection of AI and healthcare, emphasizing the importance of viewing technology as a tool to enhance human capabilities rather than a threat. The discussion then segues into the complexities of hiring in startups, the significance of cultural fit, and the role of people operations in maintaining a strong organizational culture. The dialogue also touches on the challenges of scaling a company while prioritizing people, the adoption of AI in operations, and the balance between work and family life. Finally, Ankit shares some powerful insights on leadership, vulnerability, and the human element in guiding teams towards success.

Titles

Embracing Vulnerability in Leadership

The Importance of People in Business

Rethinking Titles and Roles in Startups

The Journey of a Serial Entrepreneur

Transitioning from Founder to Investor

Identifying Opportunities in Healthcare

Chapters

00:00 Embracing Vulnerability in Leadership

06:02 Rethinking Titles and Roles in Startups

12:02 Transitioning from Founder to Investor

14:51 Identifying Opportunities in Healthcare

18:03 Building a Company with Purpose

20:34 Identifying Problems and Building Solutions

21:30 The Evolution of Infinitus' Product

22:58 Learning from Industry Pioneers

24:19 The Naming Journey of Infinitus

25:32 Building a Diverse Founding Team

27:34 The Impact of COVID-19 on Healthcare

29:53 Defining Company Culture and Values

33:13 The Importance of Winning Together

37:02 How to Win: Beyond Numbers

41:08 Building Relationships with Customers

42:33 AI as a Complement to Healthcare

43:30 Hiring Dynamics in Startups

44:31 Understanding Cost in Hiring

45:04 The Importance of Cultural Fit

46:01 Interviewing and Decision-Making

47:35 Encouraging Open Communication

48:04 Cultural Custodians in Organizations

49:31 People Operations and Culture

50:01 Attracting Top Talent to Infinitus

52:26 Scaling Challenges and People Focus

54:06 AI Adoption in Operations

55:08 Balancing Work and Family Life

58:32 Advice for Early-Stage Founders

01:00:01 The Human Element in Leadership

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