SunWay

Focusing on the People with Deidre Dann


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  • 00:50 - What separates a successful SUNDEK professional from the rest
    “Individuals who maintain or grow in their success stay open. Open minded, open to feedback…open emotionally and mentally as well.”
  • 05:46 - Figuring out what’s important to the customer
    “You never know what’s important to somebody until you ask. The more we listen and hear what they’re saying, the better we provide them with the best solution possible.”
  • 06:59 - Preparing for a successful first meeting with customers
    “The more info you have ahead of time, the easier the appointment will be. You’re putting more value on their time and on your time.”
  • 15:03 - Stepping outside of your bubble
    “It is a good thing to step outside once in a while and reevaluate and make sure your messaging is still good and the vocabulary you’re using is still relevant.
  • 16:44 - Teamwork being integral to success
    “When you share in the same passion and your curiosities are the same, and your enthusiasm is the same, and everybody’s engagement is there…there’s something very magical that happens with those situations. The team we have is absolutely remarkable.”
  • 20:19 - Branching out for brainstorming
    “Going to somebody who isn’t directly attached or in the day-to-day of it might be able to give some really good feedback and be able to brainstorm with me a little bit differently.”
  • 22:03 - Learning that mistakes are part of success
    “You can’t be successful without having some failures because you have to learn from those. And you’re able to teach others through those.”
  • 25:36 - It’s all about the people
    “The result of the product on the concrete is important to us, but the joy in the souls of the people in this office and in all our other Sundek offices—that’s the most important thing. Because without that, we wouldn’t have those finished projects with Sundek on the concrete.”
  • 30:59 - Being productive
    “On a weekly basis, I sit down Monday morning and write down my top three priorities for the week. If things change and I have to pivot attention to something more important, that’s okay. One of the hardest things for me to learn was to be very flexible.”
  • 35:13 - Staying open to possibilities
    “Regardless of what dept or division I’m in, or what that looks like exactly, as long as I’m here, I’m happy.”
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SunWayBy Sundek