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In today's episode  we're joined by Arun Martin, a Service Designer based in Canada who made a transition into service design while working at IBM several years ago. We delve into his journey navigating this transition within IBM and how he managed to expand his knowledge in a field that was entirely new to service design. This experience resonates with many professionals who encounter similar challenges in their careers, and we explore the various obstacles Arun faced along the way.

Arun is recognised for his significant contributions to the service design field, regularly sharing insights through articles and LinkedIn posts, which is actually how we connected a number of years ago.

He is valuable member of the Circle community on thisishcd.com, where he actively participates in events and stimulates engaging discussions. It's a conversation packed with insights, so let's dive in.

Unlock show insight PDF: https://www.thisishcd.com/episode/following-the-service-design-journey-with-arun-martin

• linkedin.com/in/arunjmartin

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