The Shaping Healthcare Podcast

Forging efficiencies: Strategies for integrated and personalized care


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In this episode of Shaping Healthcare, host Laurel Rockall welcomes Shitang Patel, VP of Health Plans and Consulting at CitiusTech, Jennifer Zellinger, VP of Product Development and Management at enGen, and Jennifer Magaro, SVP of Customer & Engagement Experience Solutions at enGen, for an in-depth discussion on integrated healthcare solutions and personalized care delivery.


Join them as they:

  • Explore why interconnected healthcare solutions are critical in today's environment
  • Examine the four components of effective digital member experiences
  • Analyze provider-focused digital solutions that reduce administrative burden
  • Discuss the importance of interoperability and real-time data integration
  • Consider the tangible outcomes of implementing integrated care management platforms
  • Investigate how AI and machine learning are transforming healthcare operations

And much more!


Shitang Patel is the VP of Health Plans and Consulting at CitiusTech, where he focuses on healthcare technology transformation and integration strategies. Jennifer Zellinger serves as VP of Product Development and Management at enGen, bringing extensive expertise in healthcare IT and provider solutions. Jennifer Magaro is SVP of Customer & Engagement Experience Solutions at enGen, with significant experience in developing member-centric healthcare platforms and driving operational efficiencies across health plans.


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The Shaping Healthcare PodcastBy CitiusTech