Forum 2019: Hit the Reset Button: Empathizing with SMB Customers to Meet Their Needs
Ever feel like you’re spinning your wheels with small and midsize business (SMB) customers? What if we take a step back, wipe the slate clean, and put ourselves in our customers’ shoes to understand their perspectives? The E Source E Design 2020...
Forum 2019: Hit the Reset Button: Empathizing with SMB Customers to Meet Their Needs
Ever feel like you’re spinning your wheels with small and midsize business (SMB) customers? What if we take a step back, wipe the slate clean, and put ourselves in our customers’ shoes to understand their perspectives? The E Source E Design 2020...