Forward.

What's better than closing season 1 by discussing business compliance?

You started a business and thought it will be a nice and shiny journey :)

But then you realized there are so many rules and laws you should be compliant with! Sounds familiar?

The last thing that you want to deal with as a business owner, is lawsuits and going to court for lack of compliance or evidence to keep you compliant!

What's the connection between our host's hairdresser and helping you be 100% compliant?

In this episode we are discussing the following:

1. Shaked's (The host) New Haircut and what it has to do with compliance

2. What are the potential legal and financial risks for small-medium business owners who manage non-desk employees?

3. What are the industries that need to pay attention to the most

4. What tools do we have to make sure we are compliant

5. How to utilize these tools for that

According to a study by the Association of Certified Fraud Examiners (ACFE), organizations lose an average of 5% of their annual revenue due to fraud and compliance issues. This translates to an estimated loss of $3.5 trillion each year for businesses worldwide. Furthermore, the ACFE found that companies with strong compliance programs experienced a median loss of only $140,000, compared to companies with weak compliance programs who experienced a median loss of $1.13 million. These figures emphasize the importance of having a strong compliance program in place to protect your business from costly losses.

Helpful resources to help you out dealing with compliance:

1. Meal and Rest Break Compliance Laws By State

2. 10 Ways You Can Foster Workplace Compliance

3. How Mobile Learning Solutions Are Changing Compliance Training

4. What Are the US PTO Payout Laws by State?

Was this episode helpful? Please, leave a 5-star review and subscribe to the channel, to help more business owners and operators be exposed to those very important topics!

See you in season 2! :)

Have discussion topics? want to join us as a guest in the next season?

Drop us a message at [email protected]

Why does every HR manager need to think like a Marketing manager when it comes to employee internal communications?

In this episode, we host a very special guest - ChatGPT!!!!

We discussed the following:

1. The importance & impact of Engaged Employees

2. The marketing world - engagement

3. Practices - when you update, about what, what are the topics, what they care about, the media, the format.

4. Employee app as your media - pros and cons - People did it always but now there’s a way to actually make that bulletin board something that everybody watches

5. 5 ways to utilize it to engage employees - publish, announce, analyze, not only work, etc.

Having the mindset that we should treat employees like customers, can really be the catalyst to taking our business forward in terms of engagement, recruitment, retention, and productivity!

Don't take only our words for it, ask ChatGPT ;)

Some resources to help you increase employee engagement and shift your HR mindset to a marketing mindset:

1. 7 Proven Tips to Improve HR Communication in the Workplace

2. Why Employee Engagement Matters and How to Keep Employees Engaged

3. Top 7 Employee Survey Tools to Help HR Pros Track Employee Satisfaction

4. 10 Tips To Keep Your Frontline Employees Engaged 100% Of The Time

Like this episode and found it helpful?

Please, leave a 5-star review and follow our channel so every business owner and operator can benefit from it! :)

See you in the next episode!

Digital transformation is taking place in the Home Care industry!

We were at the Home Care Digital Transformation Conference in London.

In this episode, we dedicate the conversation to how to approach technology in a way that makes a positive and actual impact on your business!

And yes - it is relevant to every business owner, from any industry!

In this episode we discuss the following:

1. The mindset needed when approaching technology

2. What's out there

3. How to define what you need, and more importantly what you don't need

4. Prioritizing what's an absolute must-have, essential and nice-to-have

5. How to conduct effective research before hopping on a demo

6. Lessons learned from the leader's experience and a short checklist to sum up the steps

Whether you're a Care Provider or business owner\operator managing remote staff that are in the field - this episode is relevant for you!

Thank you to the UK Home Care Association and the Digital Social Care, for organizing this successful event and bringing together business owners and technology suppliers. This will enable a big step forward in digitizing and streamlining those businesses!

Credits to some of the brands and speakers there, that gave us a lot of inspiration for this episode:

1. Dr. Jane Townson - CEO, Homecare Association

2. David Glover - CEO, Caremark

3. Ken Deary - Owner & Chairman, Right at Home UK

4. Jenny Jones - Head of Systems & Dev, Right at Home

5. Mario Abajo Menguez - CEO, Clece Care

6. Christina Handasyde Dick - Founder & CEO, Guardian Angels

If you found this episode helpful and educational, please give us a 5-star review and subscribe to our channel so it can reach more & more business owners around the world! So we can help every company move forward!

See you in the next episode :)

2022 is officially over!

So it's a good time to get to know Yuval a little bit better :)

In this episode, we talk about Employee Training and its impact on employee performance and therefore customer satisfaction, retention, and loyalty.

We cover the following topics:

1. The importance of Frontline Employee's Performance

2. What affects their performance

3. Career Advancement as key to retention

4. Employee training

5. How to train them

So, what a proper employee training program, mindset, and method can do for your business:

1. According to a report by SHRM, companies that offer comprehensive employee training programs experience 24% higher profit margins than those that don’t.

2. A Deloitte study found that companies with successful employee training programs have 218% higher income per employee than those without.

3. According to Gallup, organizations that invest in employee development programs have an average of 24% less turnover than those that don’t.

4. According to the same Gallup study, companies with strong employee training programs experience 70% greater engagement than those without.

5. A study by the American Society for Training and Development (ASTD) found that companies that offer training programs are 126% more likely to see increased productivity.

There's a famous quote by Richard Branson:

"Train them well enough so they can leave, treat them well enough so they want to stay”

In 2023 employee training and career advancement are key!

Here are some resources that can help:

How to build an effective employee training program

10 best employee training software 2023

If you find our podcast helpful, please subscribe and leave us a 5-star review!

This means the world to us and helps us get more and more business owners, operators, and managers, to take their businesses forward!

See you in the next episode!

BTW - We love your suggestions! Keep bringing them on by sending them to [email protected]

How to effectively engage all employees?

One of the key terms and factors in every organization - small to large - is employee engagement. Engagement with the organization.

Engagement is at the core of employee motivation, productiveness, and therefore retention.

In this episode we host Chen Shofar, the Chief Product Evangelist at Connecteam that consulted and helped 100’s of businesses, worldwide, to implement tools to engage their staff effectively - and the results are shown.

We discuss best practices and tools to enable you to take your employee engagement to the next level and increase retention rates in your business.

Main topics:

1. What is employee engagement?

2. Why it's key especially when come to frontline\non-desk employees

3. Ways to effectively engage non-desk employees

4. The impact and actual results of engaged employees

We would really appreciate it if you leave us a review and a 5-star rating, if you find our content helpful and useful - so it can reach more managers and business owners!

See you in the next episode :)

In this episode, we share with you how motivation work!

And how to increase employee motivation.

"Employees work 20% better when motivated." (Gullap)

There are 2 types of motivation:

External and Internal.

We're focusing on internal motivation to make your employees loaded with a healthy drive that will boost their morale, productivity, engagement, and retention.

We met with Dr. David Berkowitz, who's consulting top brands on how to become better organizations and leaders.

Did you know that there are 6 motivation drivers for internal motivation?

If not do 2 things:

1. Listen to our full episode (and rate it if it gave you value)

2. Google it and learn more about it

In this episode we discuss the following:

1. The importance of employee motivation

2. The (6) motivators each person has

3. Which motivators you should use and which ones you shouldn’t

4. How to identify what motivates employees

5. How to use their motivators for helping them become more productive, engaged, and successful

6. What to do if an employee’s motivator doesn’t match their role?

   We’ll give examples

7. How to use it to develop your managers and employees

Check the 10 tips on how to motivate your non-desk employees - click here

If you find this episode helpful, please take a minute to rate it and leave us a review.

See you in the next episode :)

In this episode, we are talking about hiring.

How to build an attractive hiring process?

Today there’s a lot of pressure on an employer to attract talents and retain them - but it all starts with the hiring process.

“Hiring the wrong people is the fastest way to undermine a sustainable business.”– Kevin J. Donaldson

Here are the topics discussed:

1. The challenges around hiring (especially for frontline employees)

2. What the hiring process must include

3. How to better “sell” your company and attract talents

4. How do company culture and hiring work hand in hand

5. Tools and tips on how to establish a hiring process that attracts talents and prevents turnover

If you find this episode useful, please share it with friends and colleagues who can benefit from it as well :)

And, of course, give us a 5-star review 🤩

Check out these resources:

How to build an employee referral program that works

20 creative 'we're hiring' social media post examples

See you in the next episode 🥰

"A company's culture isn't just what it says about itself—it's what it does!"

Join us for a super meaningful discussion about company culture that covers the following:

1. What is “company culture”?

2. The importance of “company culture”

3. How to define your own?

4. How to measure company culture? Is it measurable?

5. based on a few examples of how leading brands do it - Tools and Tips to develop a company culture that will engage your staff, boost retention and take your business forward.

Company culture can be defined as a set of shared values, goals, attitudes, and practices that characterize an organization. It’s the way people feel about the work they do, the values they believe in, where they see the company going and what they’re doing to get it there. Collectively, these traits represent the personality — or culture — of an organization. (Bullet-in)

“Customers will never love a company until the employees love it first.”

Simon Sinek, author, 'Start with Why'

If you enjoyed this episode, feel free to leave us a nice 5-star rating! And share it with peers, family, and friends! "

See you in the next episode :)

What's the number 1 reason for employee turnover? It's not salary!

In this episode, we're discussing why losing an employee costs so much and in what ways a high turnover rate impacts a company.

From there we give you ideas and tools on what can be done in order to keep employees engaged and happy at work!

The main topics we're focusing on are:

1. Turnover costs (+examples)

2. Why do employees leave?

3. Ways to keep talents and increase retention

4. Why focus on effective operations (especially job scheduling) is key for employee retention.

"Company culture isn't just what it says about itself - it's what it does"

Join us to gain key insights and tools that will help you too, taking your business, self, and team - forward!

If you liked our tips and content, don't forget to follow and give us a warm review :)

See you in the next episode!

What's HR going to look like in 2023?

Business owners, industry professionals, and HR managers - 2023 is just around the corner, so let's get ready by catching up with the most significant HR challenges and trends.

Some of what we discussed in this episode:

1. The change in the workforce

2. Gen-Z needs and expectations

3. Employee turnover

4. Frontline-first mentality

5. Talent retention

6. Staff Engagement

7. Increased investment in deskless workforce

Check out this helpful article on how to reduce turnover in 2023 -

https://connecteam.com/how-to-reduce-turnover/