Not all tech companies may find it easy to transition to a fully remote work setup. Challenges regarding infrastructure, security, collaboration, and technology can stop some business leaders from adopting a remote-first culture.

On the other hand, many tech companies have successfully embraced remote work and reaped its benefits, such as access to a broader talent pool, reduced office costs, and improved employee satisfaction. DirectID, a  global fintech founded in Edinburgh, Scotland, is one outstanding example.   James Varga and Laura Tejada, Head of Employee Experience and People Strategy, share with us their journey of transitioning to a remote-first culture and what tangible positive impact they have gained since.

Episode Outline and Highlights

• [01:50] The remote working journey - James shared their transition to becoming remote-first as a company.
• [03:38] Laura explains her role as Head of Employee Experience.
• [04:30] Why settle to be remote-first after the pandemic?
• [06:47] Personalize the experience for each employee and what it looks like.
• [08:40] What are the 7 Truths of Flexibility?
• [10:08] Why incentives should also be inclusive.
• [12:30] Tech stacks for managing your team’s collaboration and structured communication.
• [15:45] Creating opportunities for your team members to engage with one another in a remote setup.
• [21:19] Make a clear development plan for your people.
• [24:53] Discussion on OKRs and embedding a mindset and culture of achievement.
• [30:02] How the truths of flexibility should impact your way of working.
• [33:55] Why Direct ID did not pursue adopting a 4-day work week.
• [37:17] Tangible benefits that DirectID realized upon going remote first.
• [42:33] What is next in employee experience for DirectID?

Rebecca Hastings, Founder and Director at The Lucent Group

Connect on LinkedIn: https://www.linkedin.com/in/hastingsrebecca/

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The Lucent Group Ltd website - https://www.thelucentgroup.co.uk/

The Lucent Perspective website - https://thelucentperspective.com/

Rebecca has extensive talent and executive search experience supporting digital and technology businesses through complex changes and fast-paced scale-up periods. She works with businesses advising on C-level, technical, sales and commercial appointments, workforce planning, strategic talent management, recruitment processes and associated technology and employer brand development.