In today’s episode, Norris Koppel, Founder and CEO at Monese, shares his vision of hyper personalization and customer-centric financial services enabled by AI, and becoming 'the bank of the future.'

We discuss the impact of AI on the financial industry, understanding the current state of AI in FinTech, concerns regarding its implications, and practical usecases for AI to improve processes, prevent fraud, and offer highly personalized services to customers. Norris talks to us about Monese’s spin off, XYB by Monese, an end-to-end coreless banking platform and his partnership with Google for generative AI.

Let’s dive into it!

👉 You can find Norris here

1. LinkedIn: https://www.linkedin.com/in/norriskoppel/
2. LinkedIn Monese: https://www.linkedin.com/company/monese/
3. Website Monese: https://monese.com/gb/en
4. LinkedIn XYB by Monese: https://www.linkedin.com/company/xyb-ltd/?originalSubdomain=uk
5. Website XYB: https://xyb.co/

👉 And you can find Monica here:

1. LinkedIn: https://www.linkedin.com/in/monicamillares/
2. YouTube: https://www.youtube.com/@moni_millares
3. TikTok: https://www.tiktok.com/@moni_millares
4. Website: https://moni-millares.mystrikingly.com/

If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in YouTube or LinkedIn to keep the conversation going.

In this Purpose Driven FinTech episode we cover:

(01:10) The Evolution of Neobanks

(04:29) The Journey of Monese

(13:18) Hyper-Personalization in Banking

(17:39) The Bank of the Future

(18:38) Incorporating AI in Banking Operations

(25:51) Introducing XYB: The End-to-End Coreless Banking Platform

(28:41) Advantages of Coreless Banking

(29:42) Real-world Application of Coreless Banking

(30:47) The Revolution of Speed in Banking

(32:31) Partnership with Google and AI Integration

(35:23) The Impact of No-Code Solutions

(39:20) The Role of XYB in Hyper-Personalization

(45:09) The Importance of Culture in Innovation

Questions:

1. How to build engagement banking for SMEs?
2. What is value exchange in banking solutions?
3. How to serve 5.5 million UK small businesses?
4. What is beyond banking services concept?
5. How to combine human interaction with AI in banking?
6. What are SME banking challenges and solutions?
7. How to build cashflow forecasting for businesses?
8. What is digital and physical approach to customers?
9. How to make banks' platforms into business operation centers?
10. What are regulatory requirements for bank vendors?
11. How to build great product in banking industry?
12. What is entrepreneurship mindset in FinTech?
13. How to understand domain expertise before building?
14. What are phases of FinTech revolution?
15. How to build banks and FinTechs partnerships?
16. What is difference between FinTech and bank approach?
17. How to solve real customer problems with technology?
18. What are bank procurement and vendor requirements?
19. How to build invoicing with payment capability?
20. What is the importance of joining process dots?

Monese and XYB by Monese in the Press:

1. XYB Partners with Google Cloud to Bring Generative AI to Coreless Banking Platform
2. Exclusive: HSBC's new fintech app Zing built on Monese's platform
3. Unveiling Coreless Banking - The Future of Banking
4. The coreless banking revolution with XYB by Monese | FF News at Fintech Connect

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Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email Monica at [email protected]

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.