In this episode, Neil Batlivala pitches his startup Pair Team, connecting underserved communities to high quality care. Pair Team's innovative approach brings a community-led, virtual care model to the forefront, addressing the interconnectedness of social and clinical care. We discuss:

• Bridging the gap between underserved communities and quality healthcare through community partnerships
• Integrating community organizations like shelters and food pantries into the healthcare delivery system, with an emphasis on upskilling staff to become community health workers
• The role of technology in creating shared care plans and ensuring seamless coordination among different care providers
• Challenges and breakthroughs in engaging high-need individuals, including those without regular access to primary care, and reducing emergency department utilization
• Building trust within communities, especially amongst populations that have been historically marginalized or overlooked by traditional healthcare systems
• Pair Team's business model, focusing on sustainable funding and value-based care, and how this impacts their service delivery and partnerships
• How Pair Team maintains its culture and values while scaling and adapting to new challenges in the healthcare sector