We explore the power of creating trust in facilitation.

Michelle Tillis Letterman, an expert on workplace communications and relationships, named by Forbes as one of the top 25 networking experts.

Michelle shares key insights on the importance of connection, especially in a tech-driven and post-COVID world. We discuss the concept of 'mood memory,' the challenges of attention span in communication, and strategies to keep audiences engaged during meetings and workshops.

Michelle emphasises the need for trust and vulnerability in leadership and facilitation, and she introduces her 'seven mindsets' to grow influence and impact. Practical tips on small talk, recognition, and effective communication styles for diverse groups are also shared.

00:00 Introduction

02:51 The Power of Connection

03:22 Challenges of Modern Communication

05:01 Strategies for Effective Communication

11:04 Understanding Different Learning Styles

17:17 Building Trust in the Workplace

20:15 Mastering Small Talk

22:13 Connecting Through Animals and News

23:06 Fun Hypotheticals and Advice Questions

24:25 The Power of Mood Memories

27:05 Parenting and Management Parallels

29:32 Authentic Recognition in Workshops

31:33 Transformative Stories of Connection

35:03 The Fascination with Connection

37:58 A Superpower to Improve Workplace Communication

39:32 The Connected Leader Course

42:03 Final Thoughts

⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.

Host: Paddy Dhanda

Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.

Contact Paddy: [email protected]

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Guest: Michelle Tillis Letterman

https://michelletillislederman.com/

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