We all know who Google is, right? 

Well it turns out that they like data and they like processing data.  What this means for managers is that Google spends their time collecting  data about how managers are using their manager skills to manage their  teams and then they process that data. They used to think that the  smartest people made the best managers, turns out that they were wrong –  they needed to get some manager training. It’s the people who do the best job of working with people. Google’s been collecting data for quite some time and they have recently gone back and taken a look at their data. 

Four new characteristics of a good manager have shown up.