nation per head of population. But the collapse of franchise chains –

most recently booksellers Angus & Robertson and Borders – highlights

that there are considerable additional challenges to the popular

business model. What happens when a franchisor fails to move with the

times or when franchisees and franchisors fall out? There are numerous

upsides to these popular "commercial marriages", but – far from

cookie-cutting – franchising is one of the most intricate and

complicated ways of doing business, argue experts at the Australian

School of Business.