Why the 7-Eleven franchise crisis hurt the entire Australian franchising industry and what should have been done differentlyWhat it really takes to build a global franchise career across Indonesia, Nigeria, and KenyaHow AI is already coaching underperforming franchisees using real network dataWhy exporting an Australian franchise brand requires far more than ambition and a plane ticketWhat true transparency actually looks like in a franchise system and why most brands get it wrongHow a mobile furniture repair franchise built 70 percent of its leads through national retailer relationshipsWhy ChatGPT Work is becoming a super app and what that means for your business right now00:00 Welcome to FranFeast Episode 2 with Glenn Walford and Joel Kleber
05:31 Segment 1: The 7-Eleven crisis, Wendy's record breaking Dandenong opening and Firehouse Subs launching in Australia
25:32 Segment 2: Building a global franchise career from Domino's franchisee to CEO across Indonesia Nigeria and Kenya with Patrick McMichael CEO of The Fat Butcher
01:05:37 Segment 3: AI intelligence for franchise brands: how Minke coaches underperforming franchisees using network data and why AI should instruct the user not the other way around with Josh Cairns founder of Minke
01:22:28 Segment 4: Key factors for exporting Australian franchise brands to the world: which markets work, why ego kills expansions and what the $45 million Guzman y Gomez US exit really tells us with Doug Downer founder of Franchise Ready
01:37:24 Segment 5: Why filtering your franchisee list backfires and why AI is already building your brand profile whether you like it or not with Darryn McAuliffe CEO of FRANData
01:52:02 Segment 6: How Lounge Repair Guys built a mobile franchise on national retailer relationships with no warehouse and why 30 profitable franchisees beats 100 struggling ones with Mark Crapper founder of Lounge Repair Guys
02:14:40 Segment 7: ChatGPT Work, building a live franchise territory map of Melbourne in 15 minutes and why ChatGPT and Claude are becoming super apps with Joel Kleber
02:27:56 Segment 8: The Barbecue's Galore social media warning, how Jim's Group generates franchise inquiries from TikTok comment replies and why reaction videos are one of the easiest content strategies available with Glenn Walford and Joel Kleber
02:56:44 Upcoming franchise events including the Melbourne Franchising and Business Opportunities Expo and Women in Franchising Month
FranFeast Episode 2 is the biggest episode the show has produced. Eight segments covering everything from a $45 million international franchise failure and a 7-Eleven crisis that hurt the entire industry, to why AI is already building a profile of your franchise brand from whatever it can find online and what you need to do about it right now.
Pat McMichael shares what it took to build a global career from Domino's franchisee to CEO across Indonesia, Nigeria and Kenya including opening stores with no power grid and navigating corruption with an anti-bribery policy and a very good lawyer.
Josh Cairns from Minke explains why the next evolution of AI is the AI instructing the user not the other way around. Doug Downer breaks down which international markets work for Australian brands and why ego kills more expansions than bad products do.
Darryn McAuliffe and Joel have the transparency conversation most franchisors are not ready to hear.
Mark Crapper reveals how Lounge Repair Guys built 70 percent of its leads through national retailer relationships before a franchisee knocks on a single door.
Joel takes the audience inside ChatGPT Work to build a live franchise territory map of Melbourne in 15 minutes from one prompt.
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