Trustees Without Borders

Frank Dukes: Conflict Resolution Through Facilitative Leadership


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Podcast Interview with Frank Dukes


In this episode, Frank Dukes breaks down how to build processes that can resolve conflicts through facilitative leadership. He talks about how all stakeholders and citizens can take on leadership roles in the search for shared goals and be involved in finding solutions. While recognizing some of the limitations of collaborative leadership, he talks about how building robust processes can help bring together people who might never come together otherwise in order to build robust solutions.


Frank Dukes, Ph.D. is a mediator and facilitator with the Institute for Engagement & Negotiation at the University of Virginia. He has mediated numerous collaborative change processes, including negotiations involving communities impacted by the 2014 Duke Energy coal ash release and work with Appalachian communities undergoing economic transition. He founded University & Community Action for Racial Equity (UCARE) to address UVA’s legacy of slavery and white supremacy, leads IEN’s “Transforming Community Spaces” project helping communities transform problematic spaces, led community engagement as a member of the design team for UVA’s Memorial to Enslaved Laborers, and was a member of Charlottesville’s Commission on Race, Memorials and Public Spaces determining the fate of the City’s Confederate statues. He was awarded the 2016 John C. Casteen III Diversity-Equity-Inclusion Award for the University of Virginia, and the 2012 Sharon M. Pickett Award for Environmental Conflict Resolution.


Interviewers: Anna Irwin, Ph.D. Student in Planning, Governance, & Globalization; Andy Morikawa, IPG Senior Fellow

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Trustees Without BordersBy Institute for Policy & Governance


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