I’m on the road, and will be until late June, so rather than force you to endure bad sound quality (and, I confess, for me to be able to focus on a 25th anniversary celebration with my husband in southern Europe!) I won’t be publishing new episodes until late June.

In the meantime, why not go check out some of the episodes you may have missed?

And/or start reading my new book, PeopleShock. If you want a hard copy, buy it at Amazon and send me your receipt and I’ll send you the ebook version too, so you don’t have to wait! (Here’s the Amazon.ca link)

I’ll be back with more great customer experience podcast episodes at the end of June! Have a great month!