In this episode, we continue our conversation with Frank Spillers, the founder and CEO at Experienced Dynamics, delving deeper into how to identify experience gaps, learn from usability research, and apply service design thinking for better customer experience. <hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

In this episode, we continue our conversation with Frank Spillers, the founder and CEO at Experienced Dynamics, delving deeper into how to identify experience gaps, learn from usability research, and apply service design thinking for better customer experience. Hosted on Acast. See acast.com/privacy for more information.

In this episode, we continue our conversation with Frank Spillers, the founder and CEO at Experienced Dynamics, delving deeper into how to identify experience gaps, learn from usability research, and apply service design thinking for better customer experience. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

Frank Spillers at Experience Dynamics on Customer Experience Design Part 2

Mobile Interactions Now is a virtual fireside discussion where industry pros share first-hand learnings from using technologies to create modern user experiences. Delving into the frontend and backend topics across the value-creation ecosystem, it’s geared towards biz and tech leaders who are championing new ideas, partnerships and tools to make modern experiences work. <hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

Technology

Mobile Interactions Now is a virtual fireside discussion where industry pros share first-hand learnings from using technologies to create modern user experiences. Delving into the frontend and backend topics across the value-creation ecosystem, it’s geared towards biz and tech leaders who are championing new ideas, partnerships and tools to make modern experiences work. Hosted on Acast. See acast.com/privacy for more information.

Mobile Interactions Now is a virtual fireside discussion where industry pros share first-hand learnings from using technologies to create modern user experiences. Delving into the frontend and backend topics across the value-creation ecosystem, it’s geared towards biz and tech leaders who are championing new ideas, partnerships and tools to make modern experiences work. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

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Frank Spillers at Experience Dynamics on Customer Experience Design Part 2

Frank Spillers at Experience Dynamics on Customer Experience Design Part 2