Floatbot's voice AI helped generate a business of USD 400,000 purely through an automated Conversational Bot. The customer also increased the committed minutes and contract size of Floatbot by 4x within 2 months.

The digitization that every industry is undergoing is hard to look past. In the times when people are getting more and more conscious of meeting someone in person, doing business gets more and more challenging. And the businesses are staring in the face of a steep fall in revenue.

According to deloitte 80% of respondents believe the insurance industry is moving fast enough to keep up with technological advancement.

And as per the report of Accenture, artificial intelligence will be one of the top trends in 2020

Finbot is live on FusionStore marketplace that is enabled for Finastra’s more than 8,500 banking customers worldwide to access, test, purchase and deploy certified apps on top of their core systems, helping them quickly realize the benefits and deliver added value to their customers.

Finbot, is pre-integrated with Finastra’s corporate banking platform, Fusion Corporate Channel, has Pre-built dialogues, pre-trained AI knowledgebase for Corporate Banking.

Floatbot launches Finbot, Conversational AI Chatbot and Voicebot app on Finastra's FusionStore

Types of Voicebot :

Chatbot with Voice AI  :

Chatbot with voice AI is a chatbot that can accept voice as input. The user can use the microphone option available to ask their queries and the bot can reply in chat+/voice form as required by the user. Floatbot allows voice based input with streaming. Benefit of Chatbot is it can act as Voice AI based virtual assistant and can give reply in chat based rich-format as well as voice.

Voice AI-based Smart Assistants  :

Voice AI-based smart assistants work purely with voice. The response from this bot is always voice-based. Amazon Echo and Google Homes are examples of Voice AI-based Smart Assistants. The introduction of such voice AI-based assistants extended the reach of communication that was limited to mobile devices once.  Bot developed in Floatbot platform can real-time integrate with smart assistants such as Amazon echo and Google Home. 

Finbot is live on FusionStore marketplace that is enabled for Finastra’s more than 8,500 banking customers worldwide to access, test, purchase and deploy certified apps on top of their core systems, helping them quickly realize the benefits and deliver added value to their customers.

Finbot, is pre-integrated with Finastra’s corporate banking platform, Fusion Corporate Channel, has Pre-built dialogues, pre-trained AI knowledgebase for Corporate Banking.

It's high time for the Insurance industry to embrace intelligent automation for their systems, work as they are highly efficient and at the same time reasonable too. Insurance agents can focus on innovating the product and services, putting their efforts on things that are more important to them to grow their revenues, and building products that make a difference.

At Floatbot, we are focused on enhancing Customer Support through our smart conversational AI-based Chatbots and Voicebots. The bot build on the Floatbot platform is truly omnichannel – chatbot on chat channels and voicebot on a voice channel. The bot is pre-trained with 1000s of Contextual AI rules, so the bot can switch from voice channel to chat without losing the context. If you want to know more about our Voicebot/Chatbot and how your business can leverage it to enrich your CX, connect with us.

We all know how the world has transformed during this pandemic and not miss out on the businesses that have remodeled themselves to make it more convenient for the customers. If your business demands contacting and communicating with all your customers, then it’s high time you have a customer contact center for your company.

Kidnly listen the episode for the five easy steps to build the voicebot in our Floatbot platform

Floatbot always focused on enhancing Customer Support through our smart conversational AI-based Chatbots and Voicebots. The bot build on the Floatbot platform is truly omnichannel – chatbot on chat channels and voicebot on a voice channel. The bot is pre-trained with 1000s of Contextual AI rules, so the bot can switch from voice channel to chat without losing the context. If you want to know more about our Voicebot/Chatbot and how your business can leverage it to enrich your CX, connect with us kindly see our website https://floatbot.ai.