Send us a text

In this episode, we talk with Josh Crossman, owner of PTL Hardwoods in Yelm, WA, and a member of the NWFA. Josh shares his business experience and the valuable lesson he learned about saving time on the road by charging for consultations. We delve into the importance of managing potential clients over the phone by actively listening to their needs, prequalifying them, and having a solid sales script to follow. By doing so, you can streamline the sales process, increase conversion rates, and ultimately, grow your business. Josh also emphasizes the importance of raising the standards in the flooring industry by educating customers on the benefits of quality installation and craftsmanship, rather than just focusing on price. Tune in to learn more from Josh's experience and expertise.

https://ptlhardwoodfloors.com/

https://www.instagram.com/ptlhardwoodfloors

Need new headphones for working and listening to Floored-U-Cation? Check out ISOTunes using the link below. Amazing Bluetooth headphones that are OSHA certified. http://bit.ly/2P5A9pR 

Support the show