Restaurant Punk

Freebies: Friends, Family, and Regulars


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When you open your own business, it can feel like second nature to comp the check for friends, family members, and regular customers. But free meals are like hugs – if you go around giving them out to everyone, people start to expect it. Liz, Yianni, and Nikos are talking about the checks and balances of giving out free sh*t and answering questions, including:

  • As an owner or manager, does it annoy you if people call you personally for their reservations?
  • Should the customer whose meal has been comped tip their server above and beyond the industry standard?
  • Do you consider gift cards free advertising?
  • What’s the difference between comping a full meal and comping a single item, like dessert?
  • Do sales make everything disappear?
  • Is there really not one, but two, TGIFridays in Athens, Greece?
  • Does your opinion of an owner change if they pay for their meal, even though they don’t have to?
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Restaurant PunkBy Kara Restaurant Group