Freelancing, job stability, platforms, insurance, retirement, networking, Greg and I talk about all this and more in this episode.  

Greg Kihlström is a bestselling author, keynote speaker, and entrepreneur. He is currently CEO and Co-Founder at CareerGig, after his digital experience agency, Carousel30, was acquired in 2017. He has worked with some of the world’s top brands, including Coca-Cola, Dell, FedEx, GEICO, Marriott International, MTV, Starbucks, Toyota and VMware. He currently serves on the University of Richmond’s CX Advisory Board.

Greg’s book, The Center of Experience (2020) talks about how customer and employee experience can be operationalized into a cohesive brand experience. Greg’s previous book, The Agile Consumer (2019) explores the most recent shifts in the brand-consumer relationship and how companies must become more agile across their entire operation to remain successful.