From Myths to Mindset: Gary Wills on Modern Food Safety Culture (Global Director, Consumer, Retail & Food (Americas), BSI)
For September, Heather Prach, VP of Education and Industry Relations at IDDBA, speaks with Gary Wills, Global Director for Consumer, Retail & Food for the Americas at BSI, in a practical conversation that moves from myth‑busting to the habits and systems that keep food safe across manufacturing, retail, and foodservice.
Gary debunks a few myths, clarifies why food poisoning isn't "just a stomach bug," and lays out how proactive sanitation programs, environmental monitoring, supplier vetting, and traceability work together at scale. He explains how labeling mistakes and allergens often drive recalls, how social media accelerates consumer alerts, and how standards and annual third‑party audits have raised the bar across the industry.
Looking ahead, he discusses the role of culture, free guidance available through BSI's publicly available specifications, where AI can support predictive risk focus, and why genome testing is becoming increasingly important in traceability; plus practical steps teams can take this month to make food safety an everyday habit.
We think you'll come away with actionable ways to engage your teams and strengthen food safety culture, along with insights you can share during National Food Safety Education Month and beyond.
Want to be a guest on the podcast or learn more about IDDBA? Reach out to us at [email protected].
For a taste of IDDBA's Food Safety resources, head to our Safe Food Matters page: https://www.iddba.org/professional-resources/personal-development/safe-food-matter
Here is a link to the brochure from BSI that Gary mentioned: https://www.bsigroup.com/en-US/insights-and-media/insights/brochures/pas-320-developing-and-sustaining-a-mature-food-safety-culture/
To learn more about IDDBA and becoming a member, head here: https://www.iddba.org/membership/join-iddba/membership
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