Freshsales.io is a free CRM tool. For me I wanted a tool that was a simple place to store my contact, and track tasks and this will do it and send me email reminders when a task is due. It also has a mobile app.

They have an extensive knowledgebase, but for me, I want a video tutorial that I can play on 2X to blow through the video manual and get to work. I know why companies don't do this. 

1. English may be language number two for them. 

2. They have to update the videos when they update the software.

For me, I found it frustrating. In all not a bad tool. I wil lstay with Nimble as it checks my social sites as well and does everything (maybe not territories) that freshsales.io does. 

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