AnsweriQ last raised a funding round in 2017, when it received $5 million in a Series A round from Madrona Venture Group.
AnsweriQ, which has customers that use Freshworks and competing products, will continue to operate its existing products for the time being.
Over time, Freshworks, of course, hopes to convert many of these users into Freshworks users as well.
As for the AnsweriQ leadership team, CEO Pradeep Rathinam will be joining Freshworks as chief customer officer.
With the acquisition of AnsweriQ, it now also has a foothold in Seattle, which it plans to use to attract local talent to the company. | To read full story, visit https://startuparound.com/read/1582734713.6585598/Freshworks-acquires-AnsweriQ-–-TechCrunch?ref=audio_experience