Freshworks will leverage on AnsweriQ's wide userbase in the USChennai-based software-as-a-service (SaaS) unicorn Freshworks has acquired Seattle-based artificial intelligence (AI) startup AnsweriQ for an undisclosed amount.

Founded in 2017 by Pradeep Rathinam and Prashant Luthra, AnsweriQ is an AI service in the customer support space.

With this acquisition, AnsweriQ’s cofounder and CEO Pradeep Rathinam will join Freshworks as chief customer officer.

The SaaS unicorn was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy as Freshdesk, which offered helpdesk software for customer support.

For this, Freshworks needs to create awareness regarding its brand in the US and the acquisition of AnsweriQ is going to solve that problem with its wide user base. | To read full story, visit https://startuparound.com/read/1582772406.3238256/Freshworks-Takes-A-Step-Towards-US-Listing-With-AnsweriQ-Acquisition?ref=audio_experience