In the Loop (Segments)

‘Friendly fraud’ scam on the rise in Chicago restaurants


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This kind of fraud occurs when diners enjoy their meal, then call their bank or credit card company to report the charge as fraud, leaving the restaurant to forfeit the tab and the server’s tip. Even if a restaurant successfully disputes the claim, they still have to pay a fee for every fraudulent claim.
Reset hears more about how this is affecting the local restaurant industry.
GUEST: Ally Marotti, Crain’s Chicago Business reporter
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In the Loop (Segments)By WBEZ Chicago