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From 30-Hour Flights to 5-Hour ER Waits: Why Ruchi Singh Built a Check-In SaaS to Fix It All
Episode Summary:
Golden Nugget:
Connect with Ruchi Singh:
In this episode of Start. Scale. Exit., Ivan Galvez speaks with Ruchi Singh, founder and CEO of iRobo, a SaaS platform revolutionizing check-in systems in hospitality and healthcare using AI and robotics. Ruchi shares her 25+ years of global tech experience, how frustrating personal travel and hospital wait times sparked her startup vision, and why thoughtful observation is an underrated entrepreneurial superpower. From MVP to pre-seed, Ruchi walks through building a solution that reduces wait times, improves customer experience, and has the potential to save lives in emergency situations.
Key Takeaways:- Why long wait times in hotels and hospitals are more than just an inconvenience—they're a global, costly problem
- How real-world frustration can be the spark for scalable innovation
- Ruchi’s journey from India to launching her startup from George Washington University
- What founders must prioritize when building AI-powered solutions for real humans
- The one mindset shift every pre-seed entrepreneur needs to succeed
- Lessons from prototyping hardware SaaS solutions with Intel support
Golden Nugget:
“Be a better thinker. We’ve stopped using our minds to solve real problems. Technology should follow purpose—not the other way around.”
Mentioned in the Episode:- iRobo (AI & Robotics platform for smart check-ins)
- Seabed Germany tech show
- George Washington University (GWU)
- Bhagavad Gita (Ruchi’s favorite book)
- Perplexity AI (AI tool recommendation)
Connect with Ruchi Singh:
- Email: [email protected]
- Phone: +1 (857) 395-0594
- Coming soon: iRobo website (currently pre-launch)
Listen Now & Subscribe:
- Apple Podcast: https://podcasts.apple.com/us/podcast/start-scale-exit-by-sintesys/id1821116362
- Spotify: https://open.spotify.com/show/67vlE6A7nyoz7imV97qhqK
- Amazon Music: https://music.amazon.com/podcasts/ffad99ff-f3b7-4ac5-85e8-b85cde4a1c8d/start-scale-exit-by-sintesys
Powered by Sintesys.us
Sintesys helps SaaS founders scale their platforms and customer experiences with high-performance development and support.
View all episodes
By Ivan GalvezEpisode Summary:
Golden Nugget:
Connect with Ruchi Singh:
In this episode of Start. Scale. Exit., Ivan Galvez speaks with Ruchi Singh, founder and CEO of iRobo, a SaaS platform revolutionizing check-in systems in hospitality and healthcare using AI and robotics. Ruchi shares her 25+ years of global tech experience, how frustrating personal travel and hospital wait times sparked her startup vision, and why thoughtful observation is an underrated entrepreneurial superpower. From MVP to pre-seed, Ruchi walks through building a solution that reduces wait times, improves customer experience, and has the potential to save lives in emergency situations.
Key Takeaways:- Why long wait times in hotels and hospitals are more than just an inconvenience—they're a global, costly problem
- How real-world frustration can be the spark for scalable innovation
- Ruchi’s journey from India to launching her startup from George Washington University
- What founders must prioritize when building AI-powered solutions for real humans
- The one mindset shift every pre-seed entrepreneur needs to succeed
- Lessons from prototyping hardware SaaS solutions with Intel support
Golden Nugget:
“Be a better thinker. We’ve stopped using our minds to solve real problems. Technology should follow purpose—not the other way around.”
Mentioned in the Episode:- iRobo (AI & Robotics platform for smart check-ins)
- Seabed Germany tech show
- George Washington University (GWU)
- Bhagavad Gita (Ruchi’s favorite book)
- Perplexity AI (AI tool recommendation)
Connect with Ruchi Singh:
- Email: [email protected]
- Phone: +1 (857) 395-0594
- Coming soon: iRobo website (currently pre-launch)
Listen Now & Subscribe:
- Apple Podcast: https://podcasts.apple.com/us/podcast/start-scale-exit-by-sintesys/id1821116362
- Spotify: https://open.spotify.com/show/67vlE6A7nyoz7imV97qhqK
- Amazon Music: https://music.amazon.com/podcasts/ffad99ff-f3b7-4ac5-85e8-b85cde4a1c8d/start-scale-exit-by-sintesys
Powered by Sintesys.us
Sintesys helps SaaS founders scale their platforms and customer experiences with high-performance development and support.