Secured by Galah Cyber

From Australia Post to Cynch Security: Susie Jones's Journey to Safeguard Small Businesses


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While working as Head of Cyber Security Business Services at Australia Post, Susie Jones worked on a product that was designed to support small businesses that had suffered a data breach. Susie came to believe that existing cybersecurity tools and support was generally either too expensive for Australian small businesses, or didn’t suit their needs. And so she co-founded Cynch Security, which aims to fill this gap. 

In this conversation Susie chats with Cole Cornford about Susie’s career, the benefits of coming from a non-technical background, and they do a deep dive on the security needs of small businesses in Australia.

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4:36 - Susie’s career background

5:40 - benefits of coming from a non-technical background

7:15 - Challenges of running your own business

7:40 - Cole: you’re selling protection, it’s a pure cost

8:10 - Susie’s motivation to become a founder

9:00 - Consequences of breaches “the worst working day of their life”

10:30 - Most common  security challenges for small businesses

13:00 - Big businesses that work with small businesses share cyber risk

14:40 - Supply chains and small businesses in Australia

17:20 - 90% of employers in Aus aren’t served by our current cyber solutions

18:00 - Worst examples of advice not suited to small business

19:20 - Tips Susie would give to small businesses

21:20 - Password managers are a no brainer

25:00 - Rapid fire questions

26:10 - One cybersecurity myth Susie would like to debunk

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