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From automation to augmentation: Sharing the productivity gains from AI
The goal of AI is not to replace workers but to create a new constellation of jobs and skills. In this episode, Cynthia Cottrell, Workforce Solutions Leader, Mercer Pacific and Ravin Jesuthasan, Global Transformation Leader, Mercer, discuss the importance of organisations understanding how AI can substitute, augment, and transform work and being intentional in their approach to AI to ensure its ethical implementation.
They highlight the value of designing work in a way that democratises access to AI and allows for the productivity gains from AI to be shared equitably with employees.
By leading with the work, being adaptable and becoming AI fluent, business and HR leaders can navigate the transformative era of AI and create a work environment that harnesses the full potential of employees while prioritising their well-being and growth.
“Leaders should educate themselves and their workforce about AI, its potential, and how it can transform work.” Ravin Jesuthasan, Global Transformation Leader, Mercer
“As an optimist, I believe in the power of technology to augment human performance. I see AI as a tool that can unlock sustainable performance, with humans at the forefront.” Cynthia Cottrell, Workforce Solutions Leader, Mercer Pacific
Tune in to learn more about:
• The new opportunities and jobs created by AI and the potential talent gaps
• Being proactive in preparing for the future by educating the workforce about AI, experimenting with AI tools within safe zones and incorporating AI into work design
• The role of HR leaders in driving the upskilling and reskilling to efforts to adapt to the changes brought about by AI
• Democratising access to AI and ensuring that the productivity gains are shared equitably.
References:
Mercer 2024 Global Talent Trends https://www.mercer.com/en-au/insights/people-strategy/future-of-work/global-talent-trends/
Tech Council of Australia https://techcouncil.com.au/newsroom/ai-to-create-200000-jobs-in-australia-by-2030/#:~:text=2%20July%202024%20%E2%80%93%20Artificial%20intelligence,by%20Microsoft%2C%20LinkedIn%20and%20Workday
Woolworths Launches Scan&Go Trolley https://www.woolworthsgroup.com.au/au/en/media/latest-news/2024/woolworths-launches-scanandgo-trolley.html
Books by Ravin Jesuthasan https://www.ravinjesuthasan.com/author/
To learn more or contact us: https://www.mercer.com/en-au/insights/talent-and-transformation/podcast-making-work-work/
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By Mercer Workforce SolutionsThe goal of AI is not to replace workers but to create a new constellation of jobs and skills. In this episode, Cynthia Cottrell, Workforce Solutions Leader, Mercer Pacific and Ravin Jesuthasan, Global Transformation Leader, Mercer, discuss the importance of organisations understanding how AI can substitute, augment, and transform work and being intentional in their approach to AI to ensure its ethical implementation.
They highlight the value of designing work in a way that democratises access to AI and allows for the productivity gains from AI to be shared equitably with employees.
By leading with the work, being adaptable and becoming AI fluent, business and HR leaders can navigate the transformative era of AI and create a work environment that harnesses the full potential of employees while prioritising their well-being and growth.
“Leaders should educate themselves and their workforce about AI, its potential, and how it can transform work.” Ravin Jesuthasan, Global Transformation Leader, Mercer
“As an optimist, I believe in the power of technology to augment human performance. I see AI as a tool that can unlock sustainable performance, with humans at the forefront.” Cynthia Cottrell, Workforce Solutions Leader, Mercer Pacific
Tune in to learn more about:
• The new opportunities and jobs created by AI and the potential talent gaps
• Being proactive in preparing for the future by educating the workforce about AI, experimenting with AI tools within safe zones and incorporating AI into work design
• The role of HR leaders in driving the upskilling and reskilling to efforts to adapt to the changes brought about by AI
• Democratising access to AI and ensuring that the productivity gains are shared equitably.
References:
Mercer 2024 Global Talent Trends https://www.mercer.com/en-au/insights/people-strategy/future-of-work/global-talent-trends/
Tech Council of Australia https://techcouncil.com.au/newsroom/ai-to-create-200000-jobs-in-australia-by-2030/#:~:text=2%20July%202024%20%E2%80%93%20Artificial%20intelligence,by%20Microsoft%2C%20LinkedIn%20and%20Workday
Woolworths Launches Scan&Go Trolley https://www.woolworthsgroup.com.au/au/en/media/latest-news/2024/woolworths-launches-scanandgo-trolley.html
Books by Ravin Jesuthasan https://www.ravinjesuthasan.com/author/
To learn more or contact us: https://www.mercer.com/en-au/insights/talent-and-transformation/podcast-making-work-work/