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From Azure to Agents: Building an AI-Ready Business with Rachel Bondi and James Mystakidis
Show Resources:
Follow Jono Staff on LinkedIn
Follow Naran McClung on LinkedIn
Cloud Reset’s YouTube Channel
Contact us at [email protected] with any questions, suggestions, or corrections.
And don't forget to rate/review!
Episode Summary:In this special episode of Cloud Reset, we reunite the original architects of Macquarie’s Azure journey—Rachel Bondi, Corporate VP SMB Asia at Microsoft, and James Mystakidis, Group Executive of Macquarie Cloud Services—for a clear-eyed look at what it takes to build AI-ready organisations and cultures.
Hosted by Jono and Naran, the episode revisits how the partnership got off the ground and explores how those lessons are shaping their approach to AI.
🔍 Inside this episode:
-
How repeatable IP, obsession with NPS, and product innovation built customer trust at scale
-
Why every successful AI project starts with data (and the case for Fabric + Purview in the mid-market)
-
Behind the scenes of Macquarie’s new Customer Insights agent platform
-
What it takes to drive AI adoption—securely, practically, and culturally
-
The rise of “agent managers” and how leadership roles are evolving
-
Why Copilot isn’t just a tool—it’s now table stakes for attracting top talent
Rachel and James don’t just talk about what’s possible—they’re building it. If you're a business or tech leader wrestling with how to start (or scale) your AI journey, this one’s for you.
View all episodes
By Macquarie Cloud ServicesShow Resources:
Follow Jono Staff on LinkedIn
Follow Naran McClung on LinkedIn
Cloud Reset’s YouTube Channel
Contact us at [email protected] with any questions, suggestions, or corrections.
And don't forget to rate/review!
Episode Summary:In this special episode of Cloud Reset, we reunite the original architects of Macquarie’s Azure journey—Rachel Bondi, Corporate VP SMB Asia at Microsoft, and James Mystakidis, Group Executive of Macquarie Cloud Services—for a clear-eyed look at what it takes to build AI-ready organisations and cultures.
Hosted by Jono and Naran, the episode revisits how the partnership got off the ground and explores how those lessons are shaping their approach to AI.
🔍 Inside this episode:
-
How repeatable IP, obsession with NPS, and product innovation built customer trust at scale
-
Why every successful AI project starts with data (and the case for Fabric + Purview in the mid-market)
-
Behind the scenes of Macquarie’s new Customer Insights agent platform
-
What it takes to drive AI adoption—securely, practically, and culturally
-
The rise of “agent managers” and how leadership roles are evolving
-
Why Copilot isn’t just a tool—it’s now table stakes for attracting top talent
Rachel and James don’t just talk about what’s possible—they’re building it. If you're a business or tech leader wrestling with how to start (or scale) your AI journey, this one’s for you.