The delivery ecosystem is incredibly diverse and complex. We have to ask ourselves: how can we keep communities safe, healthy, and fed, all whilst supporting restaurants, riders, and local businesses?

In the latest episode of HeroVoice, Sigrid Dalberg-Krajewiski chats to Pieter-Jan Vandepitte (COO of Delivery Hero), Hadeer Shalaby (MD talabat Egypt), and Javier Aranguiz (MD Pedidosya Chile) to get their unique perspectives on supporting the local ecosystem across the globe. 

PJ gives his unique insights into the four key areas of the ecosystem - from riders to the platform model, commission rates, and local community initiatives. Secondly, Hadeer sheds some light on how things work on the ground, locally in Egypt. Finally, Javier shares some of the local initiatives Pedidosya Chile is supporting to ensure the safety of riders and achieving their sustainability goals.

Enjoy the episode!

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