Today we explore the future of personalization in ecommerce with Ewoud Frielink, CTO of Omoda. As a leading Dutch fashion retailer, Omoda is pushing the boundaries of AI-driven experiences. Ewoud shares how the company launched its AI stylist, refined its omnichannel approach, and harnessed generative AI to bring boutique-style service to scale. Tune in for expert insights from the forefront of fashion and technology.

What You’ll Learn:

• Why personalization is Omoda’s core differentiator and how they’re scaling it with AI
• How to launch an AI stylist customers actually want to use
• Ways Omoda is using generative AI to improve product data and customer experience
• Why traditional chatbots fail and how LLMs are changing the game
• How to shift from “search-and-scroll” to predictive, personalized shopping
• What Omoda is experimenting with next: AI-generated imagery and lean-back content
  
  
  

To detect, prioritize and resolve Ecommerce errors with ease, click here to book a for Noibu’s ecommerce monitoring platform

The Ecommerce Toolbox: Expert Perspectives is handcrafted by our friends over at: fame.so