Welcome to the brand your practice podcast and webinar series on “From Clicks To Clients.”

I’m Brent Stutzman and today we are combining part 4 and 5 of this series because they are roughly the same topics. And those topics are about closing client leads and turning them into paying clients. We’ll be touching on how to use automations (many which are available inside TheraSaaS CRM), but also how a seasoned intake coordinator has these conversations as well. 

In this episode, you'll learn about:
- Maximizing booked call attendance and ensuring clients show up for consultations.
- The importance of a pre-call engagement system to build trust and excitement.
- Key strategies for conducting successful consultation calls that foster lasting relationships. 
- The COMPASS framework, a proven method to address client objections and enhance decision-making. 
- Effective communication techniques, including the power of validation and acknowledgment.

So, let’s jump in and with me is Chris Morin from Moonraker.ai (http://Moonraker.ai). Chris is an SEO and content marketing specialist who works with private practices. And with him is Shannon Mardis, who’s the intake coordinator for Intensive Therapy Retreats.