How the UK’s leading digital and print communications provider is using a joined-up approach to transform customer journeys and improve team satisfaction, as well as drive the sustainability message.

Guest: Sue Evren, Site Director of Tewkesbury and Bristol at Paragon Customer Communications 

As we often look up to the biggest print businesses in the UK, we also often wonder how operations like these manage their complexity, different customer requirements and keep their services consistent across their production sites. It's not an easy task and it comes with its own set of challenges, but also opportunities. 

This podcast series is about the Champions of Print - the people in our industry who are innovative, forward thinking and bold in a marketplace that  never stops evolvingIn and in this episode we chat to Sue Evren, who is an inspirational leader at Paragon Customer Communications, leading her part of the business to success. Listen as she gives her view on: 

• How the company manages its culture given the scale of their operations, acquisitions and growth over the years
• Changing customer demands and how Paragon constantly improves on customer experience  
• What activities Paragon put in place to improve team engagement and successfully drive their sustainability message.

You may also be interested in: 

• Why sustainability is a smart business approach in print. 
• Digital transformation is reshaping business - what it means for print.
• My Paragon is growth...