Chamber Amplified

From Crisis to Creative: Marketing Ideas Born From the Christmas Rush


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About the Guest: Cathy Nagle-Ervin of Retail Training Tools is an expert in the field of retail marketing. With experience in developing marketing strategies tailored for retailers, Cathy provides insightful guidance and practical tools for improving customer engagement and boosting sales. Her expertise includes leveraging social media, crafting interactive shopping experiences, and developing unique marketing plans even at the last minute.

Episode Summary:

In this timely episode of Chamber Amplified from the Findlay-Hancock County Chamber of Commerce, host Doug Jenkins is joined by marketing expert Cathy Nagle-Ervin from Retail Training Tools to tackle a pressing concern for retailers: crafting an effective last-minute holiday marketing strategy. With the holiday season upon us, Cathy shares actionable insights and creative ideas to attract and engage Christmas shoppers, transforming them into loyal year-round customers.

Doug and Cathy explore the significance of creating targeted social media campaigns and utilizing personalized customer outreach even when time is limited. Cathy outlines the advantages of in-store stock compared to online competitors, highlighting the importance of inventory visibility and limited-time offers. Additionally, Cathy shares several inventive marketing ideas that can be implemented quickly, such as the "12 Days of Christmas" promotion and offering bundled deals combining products and services.

Key Takeaways:

  • Last-Minute Marketing Opportunities: Retailers can still devise impactful, creative marketing plans even if starting late in the holiday season.
  • Leverage Social Media: Utilize short, engaging videos and targeted social media ads to capture consumer attention quickly and cost-effectively.
  • Urgency and Stock Visibility: Emphasize inventory availability and limited-time offers to create urgency and draw in-store traffic.
  • Personalized Outreach: Employers should capitalize on existing customer data for personalized outreach, ensuring better conversion to loyal customers.
  • Innovative In-Store Experiences: Introduce fun and creative in-store events, such as ugly sweater days or walking videos, to enhance customer experience and drive sales.

Resources:

  • Whizbang Training Facebook Group: A resource for retailers in various industries to share and gain marketing insights.

Music and sound effects obtained from https://www.zapsplat.com

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Chamber AmplifiedBy Findlay-Hancock County Chamber of Commerce