CX QA Live! | The Agent-Centric Customer Experience Show

From CTO to CX Industry Analyst: An In-depth Conversation with Mark Hillary | Recorded for Quality Assurance: Episode 5


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On this episode of Recorded for Quality assurance, we are joined by Mark Hillary, renowned author and leader in the CX space. Tune in to hear about his unique career journey, his original view on CX technology, and how the CX industry is often on the cutting edge of implementing emerging tech.

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CX QA Live! | The Agent-Centric Customer Experience ShowBy Vistio