In this episode of Pulse, I speak with Alex Thompson, SHRM-CP and get his insights for making your work visible, trusted, and strategic.

Alex has sat on both sides of the table, first as an HRBench customer, and now as an Implementation Manager. This provides a unique perspective, as he gets to speak with a lot of HR teams to understand what are successful strategies in the current environment.

In this episode, we explore how to:

• Building trust with executives using consistent, defensible HR data

• Employee survey designs that drives change

• Supporting frontline workers when they don’t sit at a desk

• Pairing anecdotal insights with metrics to manage up effectively

• Using HR data to drive better boardroom conversations and QBRs

Whether you’re building out your first people analytics program or looking to level up how you deliver HR insights to leadership, this conversation has strategies and tactics you can use today.

Episode discussion:

• 00:00 - Welcome + Episode Preview
• 01:18 - HRIS Implementation: What Most People Miss
• 03:34 - Managing Up: How to Get Execs to Trust HR
• 06:23 - Communicating Insight: Beyond Just “Here’s the Data”
• 10:06 - Turnover + Culture Fit: Spotting Root Causes in the Data
• 12:54 - Engagement Surveys: How to Avoid Fatigue and Inaction
• 15:25 - Survey Delivery for Frontline Workers: What Actually Works
• 19:03 - Field Managers + Feedback: Breaking the Bottleneck
• 22:30 - Final Advice: QBRs, Boardroom-Ready HR, and Getting Started

Connect with Alex Thompson on LinkedIn.

👉 Learn more at HRBench.com