From Fear to Fun - Efficient consultation - Empower patients

From Fear to Fun: Why focus on Communication


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This episode explores why communication between doctors and patients so often fails — even when clinicians believe they’ve explained everything clearly. Research shows that most medical information is forgotten immediately, much of what remains is remembered incorrectly, and long‑term adherence can drop as low as 30%. The problem isn’t that we don’t talk enough. It’s that we talk in ways patients cannot absorb.

We cover:

  • Why 50–80% of medical information is forgotten right away
  • How giving more information actually reduces understanding
  • Why nearly half of remembered information is recalled incorrectly
  • The emotional and cognitive overload that disrupts communication
  • Why clinicians often end up exhausted while patients end up confused
  • The shift from “talking more” to “talking better”

Key takeaway:

Effective communication isn’t about volume — it’s about clarity. When we speak in a way patients can truly receive, we replace confusion with understanding and build the foundation for cooperation.

Tune in for a practical, eye‑opening look at how to make communication work.

You can find this content also in my blog: https://wp.me/pfxEk2-8R

Music by Sascha Ende via ende.app

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From Fear to Fun - Efficient consultation - Empower patientsBy Astrid M. Koenig