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From Features to Outcomes: How Leaders Should Rethink Software Development
Show Notes:
In this episode of C-Suite Secrets, Heather Parsons sits down with J. Daks, founder of Hexagon IT Solutions, for a candid conversation on how software development has evolved and what leaders must prioritize to drive real business outcomes.
Jay shares why successful technology initiatives start with a deep understanding of client needs and why the industry is moving away from feature-driven builds toward outcome-based solutions. He unpacks the growing role of AI in modern software development, the critical importance of compliance in regulated industries, and the key metrics executives should focus on to measure success.
The discussion also explores leadership at scale, the long-term cost of technical debt, and why properly vetted contracts are essential for protecting both growth and innovation. Jay closes by reflecting on the lessons learned throughout his entrepreneurial journey and the insights that continue to shape his approach to building sustainable, high-impact technology solutions.
Bio:
Daks J is a technology entrepreneur and the Founder & CEO of Hexagon IT Solutions, a global software and AI-driven technology company headquartered in Utah, USA. With over 16 years of experience, he specializes in building scalable, business-focused software platforms that help organizations modernize operations and execute with clarity.
Founded in 2007, Hexagon IT Solutions was created to move beyond one-size-fits-all systems and deliver custom, outcome-driven software solutions. Under Daks’s leadership, the company has evolved into a multi-entity technology group delivering CRM platforms, AI solutions, enterprise integrations, and custom applications across industries including construction, finance, healthcare, and professional services.
Daks is known for his hands-on product leadership, deep technical understanding, and ability to bridge strategy with execution. He works closely with enterprise clients and teams across the US, UK, UAE, and India to turn complex requirements into practical, scalable systems.
Through his thought-leadership initiative “Innovate with Daks/Hexagon,” he shares insights on AI adoption, product execution, and building systems that create real business impact.
To connect with our guest, click on the links below:
LinkedIn: https://www.linkedin.com/in/daksj/
Website: https://hexagonitsolutions.com/
https://linqhive.com - We are providing a 90 days free usage.
Connect with me:
LinkedIn: https://www.linkedin.com/in/heather-parsons-cfo/
https://heatherparsons.com/links
Join the C-Suite Insiders Group: https://www.facebook.com/groups/csuiteinsiders
🎁Get your free checklist to Turn Your Business Success into Lasting Wealth https://info.thesummitcfo.com/investment-readiness-checklist
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By Heather ParsonsShow Notes:
In this episode of C-Suite Secrets, Heather Parsons sits down with J. Daks, founder of Hexagon IT Solutions, for a candid conversation on how software development has evolved and what leaders must prioritize to drive real business outcomes.
Jay shares why successful technology initiatives start with a deep understanding of client needs and why the industry is moving away from feature-driven builds toward outcome-based solutions. He unpacks the growing role of AI in modern software development, the critical importance of compliance in regulated industries, and the key metrics executives should focus on to measure success.
The discussion also explores leadership at scale, the long-term cost of technical debt, and why properly vetted contracts are essential for protecting both growth and innovation. Jay closes by reflecting on the lessons learned throughout his entrepreneurial journey and the insights that continue to shape his approach to building sustainable, high-impact technology solutions.
Bio:
Daks J is a technology entrepreneur and the Founder & CEO of Hexagon IT Solutions, a global software and AI-driven technology company headquartered in Utah, USA. With over 16 years of experience, he specializes in building scalable, business-focused software platforms that help organizations modernize operations and execute with clarity.
Founded in 2007, Hexagon IT Solutions was created to move beyond one-size-fits-all systems and deliver custom, outcome-driven software solutions. Under Daks’s leadership, the company has evolved into a multi-entity technology group delivering CRM platforms, AI solutions, enterprise integrations, and custom applications across industries including construction, finance, healthcare, and professional services.
Daks is known for his hands-on product leadership, deep technical understanding, and ability to bridge strategy with execution. He works closely with enterprise clients and teams across the US, UK, UAE, and India to turn complex requirements into practical, scalable systems.
Through his thought-leadership initiative “Innovate with Daks/Hexagon,” he shares insights on AI adoption, product execution, and building systems that create real business impact.
To connect with our guest, click on the links below:
LinkedIn: https://www.linkedin.com/in/daksj/
Website: https://hexagonitsolutions.com/
https://linqhive.com - We are providing a 90 days free usage.
Connect with me:
LinkedIn: https://www.linkedin.com/in/heather-parsons-cfo/
https://heatherparsons.com/links
Join the C-Suite Insiders Group: https://www.facebook.com/groups/csuiteinsiders
🎁Get your free checklist to Turn Your Business Success into Lasting Wealth https://info.thesummitcfo.com/investment-readiness-checklist