In this episode of “Warehouse Automation Matters,” host Mary Hart spoke with Kevin Sullivan, COO of Conectiv Supply Chain Solutions. They discussed the company's rich history in media and entertainment, the importance of flexibility in 3PL solutions, and how automation varies across different industries. Sullivan shared insights on balancing customization with scalability, the onboarding process for new customers, and the significance of data in enhancing automation. They also explored the challenges of reverse logistics and the future of automation technologies.

00:00 Introduction to Conectiv Supply Chain Solutions

01:09 Flexibility in 3PL Solutions

02:29 Automation Across Different Industries

04:41 Balancing Customization with Scalability

05:34 Onboarding New Customers

06:50 Packaging and Kitting Automation

08:46 Handling Returns and Reverse Logistics

09:42 The Role of Data in Automation

11:15 Underappreciated Use Cases for Automation

12:18 Future of Automation and Emerging Technologies

13:20 Advice for Warehouse Managers