Colin Morris, Director of Solution Consulting at MaintainX, discusses his background in the CMMS industry, focusing on his journey from food manufacturing to his current role, sharing insights into the challenges and best practices for helping clients successfully adopt CMMS solutions, emphasizing the importance of ease of use, effective training, and overcoming resistance to change. His experience highlights the value of on-site visits, the growing battery technology market, and the crucial role of internal champions in facilitating smooth transitions.

Main Questions/Topics:

What were the key moments in Colin Morris’s journey into CMMS and solution consulting?

How does MaintainX guide clients in selecting optimal CMMS solutions and best practices?

What challenges do clients face in adopting CMMS, and how can they overcome them?

How important is client training, and what methods are most effective for smooth adoption?

What role do on-site visits and client documentation play in ensuring long-term success?