Today, we think about the nurse case managers on the front lines, helping employees recover from injury and illness. Their determination to provide exceptional care goes beyond the physical injury and extends to improving the whole person. In one case, even with her state on lockdown due to coronavirus, Genex case manager Becky Almskog, RN, BSN, CCM, of Colorado faced a life-or-death dilemma — how to keep a homeless, at-risk injured employee off the streets and on the road to recovery.