How did America’s most popular airline, Southwest Airlines, cancel 16,700 flights over the 2022 Christmas period, leading to a 820 million dollar loss? Short answer: it was the tipping point of 20 years of neglect. Join me on this episode of Centaur Stage Season 3, as I share the story of how the rise and fall of Southwest Airlines.

How did America’s most popular airline, Southwest Airlines, cancel 16,700 flights over the 2022 Christmas period, leading to a 820 million dollar loss? Short answer: it was the tipping point of 20 years of neglect. Join me on this episode of Centaur Stage Season 3, as I share the story of how the rise and fall of Southwest Airlines.

How did America’s most popular airline, Southwest Airlines, cancel 16,700 flights over the 2022 Christmas period, leading to a 820 million dollar loss? Short answer: it was the tipping point of 20 years of neglect. Join me on this episode of Centaur Stage Season 3, as I share the story of how the rise and fall of Southwest Airlines.

From Maverick to Mishap: Southwest's rise & fall

Centaur Stage is a podcast by Cosmic Centaurs exploring bold ideas about the future of work and learning. In each episode, podcast host, CEO & Founder of Cosmic Centaurs Marilyn Zakhour is joined by incredible guests to share insights, opinions, and perspectives about the future of how we work and learn.

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Centaur Stage is a podcast by Cosmic Centaurs exploring bold ideas about the future of work and learning. In each episode, podcast host, CEO &amp; Founder of Cosmic Centaurs Marilyn Zakhour is joined by incredible guests to share insights, opinions, and perspectives about the future of how we work and learn.

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From Maverick to Mishap: Southwest's rise & fall

From Maverick to Mishap: Southwest's rise & fall