In this episode of 'Make the Call', host Dave Gallegos engages in a deep conversation with Brian O'Connell, exploring his journey from military service to the mortgage industry. They discuss the challenges faced in both fields, the importance of mentorship, and the value of building relationships in sales. Brian shares insights on navigating the mortgage landscape, the significance of setting expectations with clients, and his aspirations for the future as he prepares to retire from military service. The conversation highlights the resilience required in both the military and mortgage sectors, emphasizing the human element in every transaction.

Episode Highlights:

00:00 Introduction to the Podcast and Guest

01:10 Brian O'Connell's Background and Military Experience

03:56 Transitioning from Military to Mortgage Industry

07:22 Leadership and Mentorship in the Military

09:57 The Impact of Military Service on Personal Growth

13:17 The Importance of Gratitude and Perspective

16:08 Navigating Family Life with Military Service

18:57 The Journey in the Mortgage Industry

22:11 Understanding VA Loans and Client Relationships

30:02 Building Relationships in Business

30:11 Navigating Sales Dynamics

32:28 Resilience from Military Experience

37:40 The Journey of Cold Calling

40:32 Adapting to Industry Changes

43:59 The Importance of Mentorship

49:17 Setting Expectations in Transactions

53:33 The Value of Family in Business