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From Onboarding to Leadership: How Members 1st Builds Learning That Lasts
What does it take to build a learning culture that truly sticks? Brad Garfinkel, Vice President of Learning and Development at Members 1st Federal Credit Union shares how a clearly defined culture — grounded in the belief that “we is greater than me” — shapes everything from onboarding and frontline training to leadership development and career pathways.
Show Notes:
Members 1st VP of Learning and Development Brad Garfinkel offers many practical, inspirational and actionable ways to make learning an integral part of any organization.
- Culture must be embedded from day one: At Members 1st, learning starts on day one with a consistent message: culture isn’t a slogan — it’s a daily practice reinforced through onboarding, training, and coaching.
- “We is greater than me” drives learning design: This simple but powerful mindset shapes how training is built, delivered, and reinforced, helping employees see their role within a larger team and mission.
- Listening builds credibility for L&D: Brad’s organization-wide listening tour helped reposition learning and development as a strategic partner, not just a support function for frontline roles.
- Personalized pathways outperform one-size-fits-all training: By using flexible learning pathways, hybrid delivery models, and hands-on coaching, Members 1st meets learners where they are — and accelerates growth.
- Career exploration fuels engagement and retention: Programs like leadership development tracks and internal apprenticeships allow employees to explore new roles, build skills, and envision long-term careers within the organization.
Read the book Brad referenced, Attitude is Everything : 10 Life-Changing Steps to Turning Attitude into Action By Keith Harrell
Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.
Learn more about d'Vinci at www.dvinci.com.
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By d'Vinci Interactive
4.9
1414 ratings
What does it take to build a learning culture that truly sticks? Brad Garfinkel, Vice President of Learning and Development at Members 1st Federal Credit Union shares how a clearly defined culture — grounded in the belief that “we is greater than me” — shapes everything from onboarding and frontline training to leadership development and career pathways.
Show Notes:
Members 1st VP of Learning and Development Brad Garfinkel offers many practical, inspirational and actionable ways to make learning an integral part of any organization.
- Culture must be embedded from day one: At Members 1st, learning starts on day one with a consistent message: culture isn’t a slogan — it’s a daily practice reinforced through onboarding, training, and coaching.
- “We is greater than me” drives learning design: This simple but powerful mindset shapes how training is built, delivered, and reinforced, helping employees see their role within a larger team and mission.
- Listening builds credibility for L&D: Brad’s organization-wide listening tour helped reposition learning and development as a strategic partner, not just a support function for frontline roles.
- Personalized pathways outperform one-size-fits-all training: By using flexible learning pathways, hybrid delivery models, and hands-on coaching, Members 1st meets learners where they are — and accelerates growth.
- Career exploration fuels engagement and retention: Programs like leadership development tracks and internal apprenticeships allow employees to explore new roles, build skills, and envision long-term careers within the organization.
Read the book Brad referenced, Attitude is Everything : 10 Life-Changing Steps to Turning Attitude into Action By Keith Harrell
Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.
Learn more about d'Vinci at www.dvinci.com.
Follow us on LinkedIn
Like us on Facebook