CX Today

From Passive Algorithms to Active Agents: The Rise of Agentic AI


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CX Today's Susie Harrison hosts Jon Burg, VP Strategy at TechSee, for a discussion on the rise of agentic AI.

In this session, we cover:

  • What agentic AI is
  • How it makes decisions
  • How issues of safety, robustness and unintended consequences can be mitigated
  • The interplay between agentic AI and human agents in CX
  • The future for this technology in replicating human cognition
...more
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