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In this episode of 'Coffee with Sales Engineering,' please meet Nancy, a sales engineer at Pendo, who shares her incredible journey from working in hospitality and baking pastries to becoming a successful sales engineer. Nancy discusses her transition into the tech industry by taking night classes in coding, her initial roles in tech support, and how she discovered sales engineering. She emphasizes the importance of strong communication and collaboration with account executives, continuous learning, and understanding the value of thorough discovery in sales. Nancy's story is a testament to the power of curiosity and determination in forging a new career path.

00:00 Introduction and Guest Welcome
00:17 Nancy's Background and Career Journey
01:13 Transition to Technology
02:46 First Steps in Tech Support
05:14 Discovering Sales Engineering
07:48 The Role of Sales Engineers
14:37 Working with Account Executives
21:52 Final Thoughts and Advice