In this episode of 'Systems from the Box' podcast, John Tonkin discusses the importance of capturing and managing business processes effectively. He emphasizes the need for involving employees in system implementation and using visual tools like post-it notes to map out processes. The discussion includes the significance of balancing efficiency, quality, and cost while ensuring accessibility and continuous improvement. John also addresses the misconceptions around changing systems and stresses the importance of assessing risks and benefits. Practical tips, like making processes available on an intranet and engaging team members, are shared to enhance business efficiency and success.

Systems From The Box with John Tonkin

For more information on John Tonkin

Visit: https://www.braininabox.com.au/

Or connect on LinkedIn: https://www.linkedin.com/in/tonkinjohn/

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Produced by: Podcasts Done For You

View this episode on YouTube @PodcastsDoneForYou_clients