WHY DESIGN?

From Prototype to 200k Products: The Embr Labs Story with Sam Shames


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“What happened was just the market need was so strong… it kept pulling us forward.” — Sam Shames 

In this episode, Chris sits down with Sam Shames — materials engineer, MIT grad, and co-founder of Ember Labs, the company behind the Ember Wave: a wearable that helps people regulate temperature and reclaim comfort on their terms. 

Over the last 12 years, Sam has led Ember from a student side project to a real business, launching two hardware generations, shipping over 200,000 units, and recently pivoting to a subscription model that’s rare in consumer wearables. 


We talk product-market fit in hardware, solving real pain points like hot flashes, scaling with a lean team, and what it really takes to make a physical product company sustainable, both financially and environmentally. 


Key Takeaways: 

🚀 The prototyping contest that sparked Embr Labs, and the overheated lab that started it all 

🚀 From student side project to Kickstarter success (and 4 years of learning in between) 

🚀 Building circularity into hardware, and why refurbishment isn’t just a sustainability play 

🚀 Subscriptions in wearables, how $20/month changed everything for Ember 

🚀 Designing for real needs, from aesthetics to AI that predicts hot flashes 

🚀 Founder evolution; why Sam stepped back and hired a CEO to scale the business 


Memorable Quotes: 

🟰 “We thought it was going to take six months. It ended up taking four years.” 

🟰 “It's never too early to think about manufacturing. Prototypes and products are worlds apart.” 

🟰 “At some point, we realized this wasn’t just a cool project. It needed to become a real business.” 

🟰 “The leap from Gen 2 to Gen 3 will feel like going from a flip phone to a smartphone.” 

Resources & Links: 


🌍 Connect with Sam Shames on LinkedIn 

🧊 Explore Embr Labs  https://www.embrlabs.com

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📸 Follow on Instagram 

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👥 Join the Why Design community: events, huddles, and workshops → teamkodu.com/events 

🔗 Follow Chris Whyte on LinkedIn → linkedin.com/in/mrchriswhyte 

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💬 PS – Subscribe so you never miss an episode! 


About Kodu 

Why Design is produced by Kodu, a recruitment partner to ambitious hardware brands, design consultancies, and product start-ups. We help founders and teams identify, attract, and hire the best talent across industrial design, mechanical engineering, and product leadership. Learn more at teamkodu.com

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WHY DESIGN?By Chris Whyte | Kodu