Robb Munger shares his journey from real estate development to running a homeless shelter and the importance of relationships in helping the homeless. He emphasizes the need to see each person as an individual and to ask the right questions to understand their unique circumstances. Robb also discusses the misconceptions about homelessness and the importance of compassion and understanding. He believes that focusing on relationships and acknowledging the humanity of others is the key to solving the homelessness problem. Robb's legacy is to help people become better and make a positive influence on others' lives.