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Summary
In this conversation, Michael Fay shares his journey from working at Subway during high school to becoming a successful multi-unit franchise owner. He discusses the importance of early experiences in retail, the lessons learned from various companies like Blockbuster and frozen yogurt businesses, and the significance of company culture and direct feedback. Michael emphasizes the value of following established systems, the importance of building a strong team, and his unique approach to turning around struggling restaurants. The conversation highlights the collaborative relationship between Michael and Josh, showcasing their mutual respect and shared experiences in business.
Takeaways
Chapters
00:00 Introduction to Michael Fay
02:51 Early Lessons at Subway
08:21 Company Culture Insights from Blockbuster
10:30 Innovating in the Frozen Yogurt Business
14:04 The Flex Academies Experience
16:53 The Subway Journey Begins
20:57 The Turnaround Guy Philosophy
23:44 The Importance of Following the Subway Playbook
26:34 Building a Strong Team Culture
30:46 Creating a Family-Like Environment
34:51 Conclusion and Reflections
Want more help getting leads and sales?
πβ¨ Book a FREE strategy call with me. Together we'll look at your entire lead gen system and see where you need to focus to start bringing in high-quality, high-converting leads!
Summary
In this conversation, Michael Fay shares his journey from working at Subway during high school to becoming a successful multi-unit franchise owner. He discusses the importance of early experiences in retail, the lessons learned from various companies like Blockbuster and frozen yogurt businesses, and the significance of company culture and direct feedback. Michael emphasizes the value of following established systems, the importance of building a strong team, and his unique approach to turning around struggling restaurants. The conversation highlights the collaborative relationship between Michael and Josh, showcasing their mutual respect and shared experiences in business.
Takeaways
Chapters
00:00 Introduction to Michael Fay
02:51 Early Lessons at Subway
08:21 Company Culture Insights from Blockbuster
10:30 Innovating in the Frozen Yogurt Business
14:04 The Flex Academies Experience
16:53 The Subway Journey Begins
20:57 The Turnaround Guy Philosophy
23:44 The Importance of Following the Subway Playbook
26:34 Building a Strong Team Culture
30:46 Creating a Family-Like Environment
34:51 Conclusion and Reflections
Want more help getting leads and sales?
πβ¨ Book a FREE strategy call with me. Together we'll look at your entire lead gen system and see where you need to focus to start bringing in high-quality, high-converting leads!